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Terms And Conditions

Please read the following terms and conditions carefully before using this website.

1. General

Access to and use of this website and the products and search services available through this website (collectively, the "Services") are subject to the following terms, conditions and notices, and other applicable laws (the "Terms of Service"). By using the Services, you are agreeing to all of these terms, conditions and notices, without modification. Furthermore, you acknowledge that the Terms of Service may be updated by us from time to time. Any such changes shall take effect when posted on this website. Accordingly you agree to read these Terms and Conditions on every occasion that you use this website.

2. Linked Sites

This website also contains links to other websites, Web pages and services, which are not operated by joebloggsclothing.co.uk (the "Linked Sites"). Your use of such Linked Sites will be subject to the terms of service contained within each such site and the respective terms of service will control the use of the respective site. In any event your link through to such a site will be subject to the these Terms of Service. Inclusion of any link does not imply endorsement or approval by joebloggsclothing.co.uk of the linked site, its operator or content. You recognise that joebloggsclothing.co.uk has no control over such Linked Sites and information, and you accept that joebloggsclothing.co.uk provides no guarantee as to the accuracy or reliability of such sites or the information contained in them and you agree that we shall have no responsibility as to whether such links locate unintended or objectionable content or otherwise cause you distress, loss or damage.

3. Privacy Policy

Under the joebloggsclothing.co.uk privacy policy we may disclose to third parties certain information contained in our Users' registration applications, but we will not otherwise disclose your name, address, email address or telephone number unless we have informed you, been authorised by you, or are required to do so by law, subject to the Data Protection Act 1998. Our privacy policy may be found at Privacy Policy.

4. Prohibitions

You will not: commit or encourage a criminal offence; send or receive any material which is in any way offensive or obscene, or in breach of confidence, copyright, privacy or any other rights; act contrary to the acceptable use policies of any Linked Sites or community standards generally; transmit or distribute a virus; hack into any aspect of the Service; corrupt data; cause annoyance to other Users; infringe upon the rights of any other person's trade marks or other proprietary rights; send any unsolicited advertising or other promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through the joebloggsclothing.co.uk website.

5. Intellectual Property, Software and Content

The intellectual property rights in all software made available and content supplied to you remains the property of joebloggsclothing.co.uk, its licensors, advertisers or content suppliers. You will comply with the terms of any agreement required by the owner of intellectual property rights in all software and content supplied to you as notified to you and you hereby acknowledge that all software that is not made readily available to you is confidential, and that all other rights including but not limited to database rights and copyright are asserted and reserved by joebloggsclothing.co.uk, its licensors, advertisers or content suppliers. You may store, manipulate, analyse, reformat, print and display the content supplied solely for your own personal use. In no event are you permitted to publish, distribute or otherwise reproduce in any format any of the content or copies of the content supplied to you or which appears on the joebloggsclothing.co.uk site and you are prohibited from using any such content in connection with any business or commercial enterprise including, without limitation, any media business or enterprise. You shall not modify, translate, reverse engineer, decompile, disassemble (except to the extent that applicable laws expressly or impliedly prohibit such restriction) or create derivative works based on any software or any documentation accompanying such software supplied by joebloggsclothing.co.uk, its licensors, advertisers or content suppliers.

6. E-tail of Products and Services

By making a request/order you are offering to purchase a product which we will accept to sell to you on the following Terms and Conditions. All requests are subject to availability and confirmation of the order price by us. Dispatch times may vary according to availability and any guarantees warranties or representations made as to delivery times are limited to mainland UK and are on the basis that we are not responsible for any delay in delivery occurring due to postal delays or force majeure. joebloggsclothing.co.uk are absolutely entitled to refuse any request made by you. If your order is accepted we will inform you by emailing you. When making a request you undertake that all details you provide to us requesting goods or services or bids made at auction are true and accurate, that you are an authorised user of the credit or debit card used to make your request or bid and that there are sufficient funds to cover the cost of the goods, services or bid. It is your responsibility to inform us of any changes to these details as soon as possible. We reserve the right to refuse orders where product information has been mis-published including prices and promotions.

7. Disclaimer of Warranties

The services and all information, products and other content included in or accessible from this website and the linked sites, are provided on an "as is" and "as available" basis and are subject to change at any time without notice to you. Goods offered for sale on the website are intended for consumer use only. To the fullest extent permitted by law, joebloggsclothing.co.uk disclaims and excludes all representations and warranties (express, implied and statutory, including but without limitation the warranties of merchantability and fitness for a particular purpose, and non-infringement of proprietary rights) as to the services and all information, products and content included in and accessible from this website or the linked sites. As with any clothing, all sizes and measurements are approximate. In addition, every effort has been made to display as accurately as possible the colours of our products that appear on the website. However, due to the constraints of reproduction of images, colours may vary slightly from those shown on this website as the actual colours you see will depend on your monitor. However, we do try to ensure that they are as accurate as possible. We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. joebloggsclothing.co.uk will do its best to correct errors and omissions as quickly as practicable after being notified of them.

8. Disclaimer of Liability

Unless expressly stated to the contrary to the fullest extent permitted by law joebloggsclothing.co.uk, its content providers, advertisers or linked sites shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this website or the linked sites, even if joebloggsclothing.co.uk had been advised of the possibility of such damages and irrespective of whether such damages arise in contract, tort, equity, restitution, by statute, at common law or otherwise. You have read this disclaimer and agree to it on the basis that you agree it is reasonable.

9. Disclaimer as to Third Party Copyright

Except where expressly stated to the contrary all persons including their names and images, third party trade marks and images of third party products, services and locations featuring on the joebloggsclothing.co.uk website are in no way connected, associated, linked or affiliated to joebloggsclothing.co.uk. Furthermore, unless it is expressly stated on the joebloggsclothing.co.uk website that a certain product, service or location is connected, associated, linked or affiliated to the makers, right owners or broadcasters (the "makers") of a film or programme you should not make such an assumption, or rely in any way on the existence of such a connection, association or affiliation, by implication or otherwise. Any trade marks/names as may be featured on the joebloggsclothing.co.uk website are owned by the respective trademark owners and joebloggsclothing.co.uk claims no connection, association or affiliation with them. Where a trademark (brand name) is referred to it is used to describe or identify the products, services or locations (the "goods") or else it is used to identify the film or programme where such goods appeared, but that is in no way an assertion or claim that such goods are endorsed by or connected, associated, linked or affiliated to the makers of the relevant film or programme.

10. Indemnity

You agree to indemnify, defend and hold harmless joebloggsclothing.co.uk, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from, without limitation, your use of the joebloggsclothing.co.uk services, your breach of the Terms of Service, your infringement of any intellectual property right or any other right of any person or entity, or your breach of any duty of confidence or privacy, or any defamatory statements made by you in any form.

11. Variation of Content

joebloggsclothing.co.uk shall have the right in its absolute discretion at any time and without prior notice to amend, remove or vary any of the content supplied in connection with the Service or which appears on any page of the joebloggsclothing.co.uk website.

12. Submissions

All information and material submitted by you to joebloggsclothing.co.uk or that you publish on any public area of the joebloggsclothing.co.uk website shall be provided by the submitter and accepted by joebloggsclothing.co.uk on a non-confidential basis subject to clause 3 above. Furthermore, joebloggsclothing.co.uk shall be granted a perpetual royalty-free non-exclusive license in the copyright of any material submitted and joebloggsclothing.co.uk shall be free to use, edit, copy, republish and distribute (for any purpose) and authorise others to do the same, any such information or material and any ideas contained in such information or material.

13. Termination

joebloggsclothing.co.uk may at any time terminate or suspend any part of the Service without notice to you.

14. Invalidity

If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.

15. Governing Law and Jurisdiction

Upon entering the joebloggsclothing.co.uk site you are bound by these terms and conditions. These terms and conditions are to be construed in accordance with the laws of England and Wales and irrespective of your place of domicile, in the event of any dispute associated with these terms and conditions, that dispute shall be subject to the exclusive jurisdiction of the English Courts. Any dispute in any way referable to the content of this site whether in respect of its trade marks, copyright or image content shall be resolved initially by arbitration the terms of which are to be agreed between joebloggsclothing.co.uk and yourself and provide no right or recourse to any relief of the English Courts whether interim or otherwise and that by accessing this site you waive your right for all time to any such right.

16. Entire Agreement

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and joebloggsclothing.co.uk. Any waiver of any provision of the Terms of Service shall not be deemed a waiver of such provisions or rights of joebloggsclothing.co.uk to thereafter enforce such provisions or any other provisions of these Terms and Conditions.

17. Ethical Sourcing Policy

As a reputable and trusted business committed to offering its customers high quality products, joebloggsclothing.co.uk recognizes its obligation to ensure that suppliers are operating ethically.

We expect our suppliers to consistently provide a working environment which protects their employees' health and safety and basic human rights.

All suppliers are expected to comply with their national employment laws and regulations with particular regard to:

  • Minimum age of employment
  • Freely chosen employment
  • Health and safety
  • Freedom of association and the right to collective bargaining
  • No discrimination
  • No harsh or inhumane treatment
  • Working hours
  • Rates of pay
  • Terms of employment

joebloggsclothing.co.uk will never knowingly source stock from countries which are in breach of the above principles. We also look to our suppliers to instill these principles when dealing with their own supplier base.

joebloggsclothing.co.uk always endeavours to source product from suppliers based within the EU and subject to EU employment laws. This underlines our ongoing commitment to ethical trading issues.

Because of the sometimes complex nature of our suppliers' supply chain, it is not always possible to monitor and control the conditions of each individual involved in the production of our products. However, joebloggsclothing.co.uk recognizes the importance of being proactive and doing everything within its power to support the rights of those involved in the manufacture of its goods.

18. Returns Policy

We hope you will be pleased with your purchase, however should you wish to return anything bought from us, the cost of returning items to us is your responsibility but we will be happy to refund a product provided it is received in fully resaleable condition. Please note: Items returned can be refunded, or exchanged for the same style in a different size where possible.

Under the Distance Selling Regulations you have seven working days (beginning the day after receipt) to cancel your purchase. If your order is returned within seven days of receipt this will be classed as a cancelled order and provided the item is in good condition you will receive a full refund. All cancelled orders must be returned at your cost.

After seven days you may still return an item for refund up to 14 days after receipt as long as they are unworn, unwashed and in the original, undamaged packaging. In the interests of hygiene we do not offer refunds on pierced jewellery, underwear or swimwear unless they are of unsatisfactory quality or unfit for purpose. Items must be returned at your cost however if the item is received in good condition then we will happily refund price of the product.

Items returned with deodorant marks, aftershave/perfume or smoke smells, pet hairs or other evidence of use will not be refunded.

Please note: If a discount was applied to your original order, the amount refunded will be adjusted to allow for the revised order value and appropriate discount level.

In the unlikely event that you receive goods which were not what you ordered or which are damaged or defective, or are of a different quantity to that stated on your order form, then these can also be returned to us. In this case we will refund the delivery charges you have paid to receive that item unless it was sent to you with other items which you are not returning.

To ensure that your refund is processed as quickly as possible, please do the following when packing and sending your product:

  • Send the product in its original packaging.
  • Pack the product so that it will not be damaged during the return shipping process.
  • Include a copy of the delivery note with the reason why you are returning the item(s). If for some reason you do not have this, please include your name, address, phone number, order date, order number and reason for return along with the product.

Returned items are your responsibility until it arrives at our warehouse. Therefore, please ensure you send the parcel using any secure and traceable method i.e. Recorded/Special delivery, and retain your proof of postage receipt. Please be sure your package is insured and prepaid.

All refunds will be made to the credit or debit card used to place the order, this includes refunds for items bought as a gift or on behalf of someone else. Refunds cannot be processed until the return item(s) have been received. Refunds will be processed within 30 days of arrival at our warehouse.